1000 Nanos sold, the next 1000 manufactured

john jptmoore at gmail.com
Mon Oct 25 03:46:44 EDT 2010


Great work guys!

Congrats.

On 25 October 2010 08:40, Wolfgang Spraul <wolfgang at sharism.cc> wrote:
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>
> Hi,
> how important is this? I'm not sure. It's not about how user
> friendly our copyleft devices got by now, nor any new product
> launch.
> But still it's a round number so a moment to reflect:
>
> We have sold the first 1000 Ben NanoNotes!
>
> Thanks to a very active Tuxbrain, great customer support by all
> of us, and thanks to a number of news that appeared on high traffic
> sites (theregister, slashdot, ITmedia in Japan, etc).
> We have learnt so much in this process that I don't want to try
> to list it all here. I hope you follow our project closely, good
> things are happening and more is on the way.
>
> The first 1000 Bens found their way to over 30 countries (including
> the ones in Europe. Note that the list does not add up to exactly
> 1000 because some were sold before we started tracking):
>
> Argentina:        4
> Australia:       31
> Belarus:          4
> Brazil:           2
> Canada:          27
> Chile:            1
> China:           18
> Columbia:        28
> Ecuador:          1
> EU:             394
> Hong Kong:        3
> India:          100
> Japan:           72
> South Korea:      1
> Malaysia:         2
> Mexico:           1
> New Zealand:      2
> Nigeria:          1
> Philippines:      2
> Russia:           4
> Singapore:        2
> Switzerland:     15
> Syria:            2
> Taiwan:           4
> Turkey:           1
> US:             246
>
> Total:          968
>
> In addition, there were about 5-8 returns (mostly defective cables
> going to the screen), and we loaned maybe 4-5 devices to people that
> made outstanding contributions. We lost 4 in fraudulent orders.
>
> I am committed to not let our beautiful Ben run out of stock, we need
> this product as our gravity center towards a user friendly product, and
> also to pull our business in the right direction (which is, to serve
> our customers with logistics, support, warranty, updates).
> We started the second run (another 1000 Ben) in time, and I can already
> report the results from that run:
>
> We produced a total of 1003 devices, 11 of which showed some problems
> at our Linux test and reflash station:
>
>  6: "cannot enumerate USB device" on Asus notebook, worked behind hub [board changed]
>  1: led lightguide squeezed in [fixed]
>  1: cannot short usb-boot pins [new board]
>  1: boot & nerase works, but flashing u-boot results in errors [went away after unknown factory steps]
>  1: flood of jz4740-mmc jz4740-mmc.0: Sparse irq: 80 [sent device to Xiangfu]
>  1: battery connector damaged [fixed]
>
> Overall this run was a lot smoother than the first run. Our software,
> especially the Linux kernel but also surrounding tools like usbboot,
> u-boot and mtd-utils, have made good progress since January.
> Thanks a lot to the many people that helped, especially Lars, Mirko
> and Xiangfu.
>
> Now we have another 1000 Ben NanoNotes waiting for new customers,
> and selling them will be a nice challenge :-)
> Over the summer we saw fantastic software contributions from a lot
> of people, now we need some time to pull this all together into a
> stable and fully tested image.
>
> If you have a NanoNote already, consider recommending it to a friend.
> If you want to improve your Linux skills, buy one too and join our
> project.
> So much for now, about Ben NanoNote.
> A big THANKS to all buyers and contributors!
> Feedback welcome as always,
> Wolfgang
>
> EU shop: http://www.tuxbrain.com/oscommerce/products/68
> Hong Kong shop, for US and rest of world: http://sharism.cc/shop/
>
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